Please be informed that we’ll conduct email system upgrade from 5 Oct to 7 Oct . During this period, the following emails will be affected
1. Order confirmation
2. Tracking info. email
3. General email inquiries
Should you have any inquiries, please feel free to contact us via live chat or our CS hotlines
We apologize for this inconvenience and appreciate your understanding and patience!
We’re getting an issue with sending email to Microsoft domains ( and similar ) e.g. @outlook.com / @hotmail.com / @hotmail.co.uk / @live.co.uk / @msn.com . If you cannot receive our response in a couple of days, please feel free to contact us via live chat or our CS hotlines . Our IT team is looking into this matter and get it solved asap. Sorry for any inconvenience caused!
Due to the recent worldwide travel restrictions being enforced, this will cause delays with the post office`s delivery. https://www.hongkongpost.hk/en/about_us/whats_new/press_release/index_id_679.html If you think your order maybe affected, please contact us by phone, email and live chat and we will help follow up the order and resolve any problem.
For BTC payment, after you have made the Bitcoin payment, please could email us to let us know. This is so that we could speed up the processing of your order. Otherwise, there will be delays with the sending out of your order.