News & Events
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2020-12-14 - Updated delivery time of regular airmail and EMS
- Due to insufficient air traffic capacity provided by airlines, it may take additional time in waiting for air allotment to convey airmail items to the Netherlands . We regret to announce that our regular airmail takes approx 4 to 6 weeks now . EMS has an estimated delivery time of 3 weeks. We do apologize for any inconvenience caused!
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2020-10-05 - Suspension of Email services
Please be informed that we’ll conduct email system upgrade from 5 Oct to 7 Oct . During this period, the following emails will be affected
1. Order confirmation
2. Tracking info. email
3. General email inquiries
Should you have any inquiries, please feel free to contact us via live chat or our CS hotlines
We apologize for this inconvenience and appreciate your understanding and patience!
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2020-09-07 - Emails are bouncing back from Microsoft domains
We’re getting an issue with sending email to Microsoft domains ( and similar ) e.g. @outlook.com / @hotmail.com / @hotmail.co.uk / @live.co.uk / @msn.com . If you cannot receive our response in a couple of days, please feel free to contact us via live chat or our CS hotlines . Our IT team is looking into this matter and get it solved asap. Sorry for any inconvenience caused!
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2020-07-21 - Restriction of Shipping Methods
With the Hong Kong Post Office being closed, we are currently unable to ship orders via regular airmail. This service is no longer available to us.
We can still ship orders via EMS Courier.
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2020-03-17 - Shipping delay notice
Due to the recent worldwide travel restrictions being enforced, this will cause delays with the post office`s delivery. https://www.hongkongpost.hk/en/about_us/whats_new/press_release/index_id_679.html If you think your order maybe affected, please contact us by phone, email and live chat and we will help follow up the order and resolve any problem.
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2020-02-27 - BTC payment notice
For BTC payment, after you have made the Bitcoin payment, please could email us to let us know. This is so that we could speed up the processing of your order. Otherwise, there will be delays with the sending out of your order.
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2019-11-06 - Christmas shipping for 2019
The Christmas season is coming upon us soon, so it`s time to place your final order if you want the package to arrive before then. The Post office cut-off date is on the 19th of Nov, so order place on or before this date should be delivered on time. Orders placed after this date may be delayed until after the New Year for delivery. We would like to take this opportunity to wish everybody a Merry Christmas and Happy New Year!!
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2019-10-07 - Phone system technical problem alert
- We have discovered a technical problem with our phone systems, which may cause it not connecting the call properly. If you are facing this problem, please contact us via the live chat or email us and we will get back to you as soon as possible.
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2018-03-27 - Speciale prijs Waklert
- Waklert 150 tabletten (Armodafinil 150 mg) worden met 20% verdisconteerd tot en met april 2018!
