The last posting dates before Christmas are just around the corner.
As per post office, the latest date for Christmas air mail this year is 27 Nov 2021 Please place your order as early as possible to avoid disappointment and make sure that they arrive in time. Thanks!
Please be informed that we’ll conduct email system upgrade from 5 Oct to 7 Oct . During this period, the following emails will be affected
1. Order confirmation
2. Tracking info. email
3. General email inquiries
Should you have any inquiries, please feel free to contact us via live chat or our CS hotlines
We apologize for this inconvenience and appreciate your understanding and patience!
We’re getting an issue with sending email to Microsoft domains ( and similar ) e.g. @outlook.com / @hotmail.com / @hotmail.co.uk / @live.co.uk / @msn.com . If you cannot receive our response in a couple of days, please feel free to contact us via live chat or our CS hotlines . Our IT team is looking into this matter and get it solved asap. Sorry for any inconvenience caused!
With the Hong Kong Post Office being closed, we are currently unable to ship orders via regular airmail. This service is no longer available to us.
We can still ship orders via EMS Courier.
Due to the recent worldwide travel restrictions being enforced, this will cause delays with the post office`s delivery. https://www.hongkongpost.hk/en/about_us/whats_new/press_release/index_id_679.html If you think your order maybe affected, please contact us by phone, email and live chat and we will help follow up the order and resolve any problem.
For BTC payment, after you have made the Bitcoin payment, please could email us to let us know. This is so that we could speed up the processing of your order. Otherwise, there will be delays with the sending out of your order.
The Christmas season is coming upon us soon, so it`s time to place your final order if you want the package to arrive before then. The Post office cut-off date is on the 19th of Nov, so order place on or before this date should be delivered on time. Orders placed after this date may be delayed until after the New Year for delivery. We would like to take this opportunity to wish everybody a Merry Christmas and Happy New Year!!